---
title: Setting Up Your User Profile
description: Learn how to update your Manage My Nest profile, manage security settings, set notification preferences, and personalize your portal experience.
---
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1. [Manage My Nest](https://kb.managemynest.com/en?hsLang=en)
2. [Getting started](https://kb.managemynest.com/en/getting-started?hsLang=en)
March 3, 2025
# Setting Up Your User Profile
## Follow these steps to review and update your personal details, contact preferences, security settings, and more.
**1. Access Your Profile**
- Log in using your **Username** and **Password**.
- Navigate to **Account → Profile**.
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**2. Update Name and Password**
- Verify your **First Name** and **Last Name** and make any necessary changes.
- To update your **Password**, check the **Change Password** box and:
- Enter your **New Password**.
- Re-enter it in the **Confirm New Password** field.
- To change your **Username**, check the **Change Username** box and enter a **New Username**.
- Optionally, add a **Photo** to your profile by selecting **Choose File**.
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**3. Manage Contact Information for Directories**
- **Listed Contact Information** (Phone & Email) will appear in the **Residents' Directory and Reports**.
- If you prefer **not** to list your contact details:
- Leave the **Listed** fields blank.
- Instead, enter your information in the **Unlisted** fields.
- Choose the type of phone number (**Cell/Mobile, Home, or Office**).
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**4. Visitor & Security Contact Information**
- Enter the **phone number(s)** where you want to receive notifications when a visitor arrives or security needs to contact you.
- Use the **Lis** or **Unl** buttons to quickly add your listed or unlisted phone numbers.
- Set a **Verbal Password/Passphrase** for security to verify your identity over the phone.
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**5. Set Notification Preferences**
Customize how you receive alerts via **Email, Text, or Both**. Options include:
- **Administrative Notifications**
- **Visitor Arrivals**
- **Ticket Status Changes**
- **Ticket Assignment Changes**
- **Weekly Ticket Reports (Email Only)**
- **Copy Me on Messages I Send (Yes/No)**
- **Voice Blasts (All or Urgent Only)**
**Where to Receive Notifications**
- In **For Emails**, enter the email for notifications (agreement to terms required).
- In **For Text Messages**, enter the phone number for SMS notifications (agreement to terms required).
- Use the **Lis** or **Unl** buttons to quickly add your listed or unlisted phone numbers.
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**6. Verify Physical & Mailing Addresses**
- Confirm your **Physical Address** and **Postal Mailing Address**.
- To include an address in the **Residents' Directory**, check the **Include in Resident Directory** box.
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**7. Add Emergency Contact Information**
- Provide the **Name, Email, Relationship, and Telephone** of your emergency contacts.
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**8. Customize Your Portal Preferences**
- **Time Zone** – Select your preferred time zone.
- **Default Language** – Choose your primary language.
- **Consent to Vote Electronically** – Check the box if you agree.
- **Default Home Page** – Select your preferred home page upon login.
- **Light/Dark Mode** – Choose a theme preference.
- **Customize Home Page Icons/Widgets** –
- Uncheck **Use the Default Layout** to personalize your homepage.
- Choose icons/widgets for up to **3 columns and 10 rows**.
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**9. Additional Options**
- **Date of Birth** – Enter if desired (option to display in your calendar).
- **Occupation** – Provide your current occupation.
- **Special Needs Information (Emergency Use Only)** –
- Select **Yes** and describe any special needs.
- This information is **private** and will only appear in **emergency/first responder reports**.
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**10. Save Your Changes**
- Click **Update** at the bottom of the page to apply your changes.
- [Getting started](https://kb.managemynest.com/en/getting-started?hsLang=en)
- [How To](https://kb.managemynest.com/en/how-to?hsLang=en)
- [FAQs](https://kb.managemynest.com/en/faqs?hsLang=en)
- [Account](https://kb.managemynest.com/en/account?hsLang=en)
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