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How To Remove A User From A Unit

A quick guide on how to remove a user from a unit in Manage My Nest and what happens after you do.

Steps to Remove a User

  • Navigate to Registries → Users.

  • Search for the user you want to remove (by unit number, name, or username).

  • Select the user from the dropdown list.

  • Click View/Edit User's Profile.

  • In the Related Units section, select the unit you wish to remove them from and click Remove.

  • Scroll to the bottom of the user’s profile and click Update to save your changes.

What Happens Next

  • This process will remove the user from the unit:
    ✔  They will no longer have access to the Manage My Nest system.*
    ✔  Their history (e.g., payments, messages) will still be available.


*Note: If the user is still related to another unit in the community (listed in the Related Units section), they will retain access to Manage My Nest but will no longer be able to access information about the unit that was removed from their profile.